Privacy Policy

1. What personal data do we collect?
We only collect and use personal data that is necessary for us to operate our campsites, caravan parks, camper van parks and holiday accommodation. We collect a variety of personal data, including: . Personal and contact information (names, first names, places and dates of birth, identity card and passport numbers, postal and email addresses, telephone numbers, gender, age and signatures), family details (number of children), etc. . Data relating to interactions with our campsites, caravan parks or camper van parks and holiday accommodation rentals on our website on our social media pages (Facebook, Instagram, etc.), shared during telephone conversations or in emails. . Subject to your consent, we may collect sensitive data such as health-related information. . The data we use may be collected directly from our clients or obtained from partners or service providers with whom we work to market and advertise the services offered at our campsite.
2. For which purposes do we use personal data?:

To carry out a booking or provide pre-booking information to our customers.
To provide information about our rentals and services.
To assist our customers with booking requests. In order to assess the needs of our customers as a part of our customer support process.
To provide cancellation insurance.

3. How long do we retain personal data?:

We keep personal data for the duration of the contractual period and for the time required to comply with applicable legal and regulatory provisions:
5 years in the case of commercial contracts, 10 years in the case of invoices and contracts entered into by electronic means.

4. What rights do our customers have and how can they exercise them?

Right of access: Right to obtain information about the handling of personal data as well as a copy of the said personal data.
Right of rectification: If the personal data is inaccurate or incomplete, customers can demand that it be amended accordingly.
Right to erasure: The customer may request the erasure of his or her personal data in accordance with the regulations.
Right to restrict processing: The customer may request that the processing of his or her personal data be restricted.
Right to object: The customer may object to the processing of his or her personal data on grounds relating to his or her specific circumstances.

The customer has an absolute right to object to the processing of his or her personal data for the purpose of commercial marketing, including any profiling related to such marketing.
Right to data portability: Whenever this right is applicable, the customer has the right to have his or her personal data returned to him or her or, where technically possible, to have it transferred to a third party.
Right to establish instructions for data retention: The erasure or release of personal data, effective after death.
Right to withdraw consent: If the customer has given consent for the processing of their personal data, they have the right to withdraw their consent at any time.

Customers may exercise the rights listed above by writing to Camping Vert Auxois or by contacting us on our website If customers have any questions concerning the use of their personal data, they can contact our data protection officer by email at